Resume
10+ years of Experience
Experience
2024 - current
Spencer Technologies - Louis VuittonSenior Project Manager and Cybersecurity Governance
- Acted as a key liaison in developing client relationships. Developed an action plan to strengthen the relationship and led the turnkey project development.
- Crafted detailed, high-visibility project plans outlining project scope, timelines, budgets, and required resources, ensuring meticulous tracking and management.
- Developed and implemented robust quality control processes, guaranteeing that all project deliverables met or exceeded established standards.
- Maintained comprehensive project documentation, including project plans, status reports, and other essential documents, facilitating clear communication and project tracking.
- Developed governance within the company with security policies, business continuity plan, incident response plans, playbooks, and tabletop exercises to raise cybersecurity awareness among the C-suite and other company levels.
2023 - 2024
Sopra Steria I2SCybersecurity Governance – Product Manager
In charge of the Governance team (7M€, 50+ people and 11 directly managed), participated in the:
- Management of the team (weekly stand-up, monthly check-up, performance & financial review).
- Construction of the Profit & Loss and the product (communication, marketing, recruitment, training).
- Preparation of commercial presentation and coordination with the sales team.
- Development of the recruitment strategy and production of the communication material with the associated teams.
- Preparation of internal speeches (training and pitches) and external for customers and France Finance.
- Program Director for the improvement of CSIRT maturity for 10 ministries (10 consultants, 3 project managers).
2012 - 2022
EVA GroupGovernance, Risk and Compliance – Manager
While serving as a Senior Consultant, I managed the product GRC and Project Management.
- Infrastructure Project Manager (CHANEL) – 20 months:
- Led and executed complex IT technical projects for CHANEL Global IT, overseeing the successful deployment of WMS, WCS, and advanced mechanization solutions within their workshops.
- IT Network and Security Manager (CELINE) – 7 months (3 architects):
- Defined the roadmap for future global developments and projects.
- Deployed Guest Wi-Fi (50+ sites), and managed the provider contract, ensuring service quality.
- Integrated a new contractor into the existing Network and Telecom support framework.
- Network Team Manager (LVMH) – 33 months (10 experts):
- Orchestrated the operation of LAN, WAN, Security, Cloud proxy, and DNS for 12 Telecom Nodes, supporting international offices and maintaining the infrastructure for the Maison Moet Hennessy.
- In charge of the relationship with the LVMH and MH, managed the KPIs, Steering Committees, Improvement committees, and a comprehensive service catalog.
- Managed the day-to-day activities of an international team spanning APAC, EMEA, and AMER with 10 technical experts (1to1, Team meetings, certifications, recruitment, etc.).
- Network and Telecom Engineer and Project Manager (Louis Vuitton) – 26 months:
- Managed WAN accesses (fiber, DSL, satellite) for all LVM EMEA, lifecycle/invoicing with multiple IPS.
- Integrated Cisco WAAS + Akamai on 35 sites (Stores, Workshops, HO) spanning 10 countries.
- Worked on various projects: site relocations and openings, replacement of EoL devices, guest Wi-Fi for 75+ sites (roll-out, contract, KPIs, customer portal), and optimization of Run and Build processes.
- Collaborated with the CTO to develop the strategic "Network" project roadmap.
- Manager of the Network & Telecom operational team (Heineken) – 36 months (4 engineers)
- In charge of several projects: relocation of logistics platforms, migration of WAN on 90+ sites, roll-out of WAN accelerators with IPANEMA probes, infrastructure renewal on 90+ sites, and SIP Trunk deployment.
- Directed the Telecom, Network, and Support providers (PQS, Definition of Services, KPI, Action Reports, Steering Committees), created the service catalog, and standardized Operational and Technical procedures.
- Managed a global improvement task force on support services: creation of categories, forms, and procedures (reduced the processing time by 45%, increased by 30% the tickets processed by Tier1).
Education
2012
Telecom NancyEngineering School Degree
Network, Telecom and Services
Mainframe IBM System z (z/OS, z/VM, z/VSE)
2009
IUT du Montet, NancyDUT
Electrical and industrial informatique
Personal
Swimming (competition for 10 years), climbing, tennis.
Soft Skills
Project Management
95%
Change Management
80%
Team Management
84%
Incident Management
95%
Advisory / Audit
70%
Technical Skills
Network - Design
80%
Network - Security
72%
Network - Performance
79%
Cybersecurity - Governance
86%
Cybersecurity - IRP/BCP
75%
Unified Communication
75%
System
60%
Languages
French
100%
English
90%
German
45%